Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last updated: January 2025

1. Introduction

This Privacy Policy describes how Cognio Labs Private Limited ("we," "our," "us") collects, uses, stores, and protects your personal information when you visit or use our website, Cognio.so.

2. Information We Collect

• Personal Information: This includes your name, email address, phone number, billing information, and other personally identifiable information you provide when using the services. • Non-Personal Information: This includes data like your IP address, browser type, device information, and browsing behavior on the website. • Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features.

3. How We Use Your Information

• To provide, personalize, and improve our services. • To process payments and provide customer support. • To send marketing communications, with your consent. • To comply with legal obligations and enforce our policies.

4. Data Sharing

We may share your personal information with: • Service Providers: Third-party vendors who help us operate our services, such as payment processors and cloud hosting providers. • Legal Authorities: When required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• You can request access to the personal information we hold about you. • You can update or delete your personal data by contacting us. • You can opt-out of marketing communications at any time.

7. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: • Email: [email protected] • Phone: [Your contact number] • Address: [Company address]

Additional Notes for Indian Startup Registration

• Ensure that these documents comply with the Information Technology Act, 2000 and Rules concerning data privacy and security.

• Include a Dispute Resolution Clause if required, which specifies how disputes will be resolved (e.g., arbitration).

• Registering with the Ministry of Corporate Affairs (MCA) and following GDPR guidelines (if applicable) can help improve credibility.