Stuck on a gateway pairing error? OOM crashes? /compact wiped your session? We're the Cognio Labs OpenClaw setup team — we install this thing weekly. Bring us your broken DIY install on a 60-minute screen-share, we fix it live, and hand you a runbook so it doesn't break again. $149 flat. Not fixed? You don't pay.
Same-day slots usually available within 4 hours.
Free 15-min discovery call first · No payment until we confirm fit
OpenClaw Rescue is a fixed-fee, 60-minute live screen-share where a Cognio Labs OpenClaw specialist diagnoses and fixes your broken DIY install. We handle the most common failures — gateway pairing errors, OOM crashes, runaway token loops, OAuth misconfigurations, Docker permission issues, and SSL renewal failures — and hand you a written runbook so the fix sticks.
$149 flat. Money-back if not fixed in 60 minutes. Bigger problems? We'll quote our $499 full re-install on the discovery call instead — you only pay once you agree to scope.
These six scenarios account for ~85% of rescues we've completed. Recognise any of them?
gateway connect failed: pairing requiredTUI keeps looping, can't authenticate. Usually a clock-skew, allowlist, or token-rotation bug. Fixed live by patching the gateway config and re-pairing properly.
Fixed 14+ timesOOMKilled / process killedOpenClaw runs out of memory mid-action. Usually missing swap, browser-skill bloat, or unbounded skill loops. We add proper swap, prune skills, and cap memory.
Fixed 11+ times$47 overnight billAgent retried indefinitely against Anthropic / OpenRouter, woke you up to a Stripe alert. We add retry caps, token budgets, and a kill-switch you control.
Fixed 9+ timesOAuth scope_required / consent_blockedGoogle permissions failing, the wrong scopes requested, or refresh tokens expiring nightly. We rebuild the OAuth flow with the correct minimum scopes.
Fixed 18+ timespermission denied while trying to connect to docker daemonSkills can't reach the Docker daemon. Almost always a user-group misconfig or socket-mount permission issue. Fixed in under 10 minutes.
Fixed 7+ timesERR_SSL_PROTOCOL_ERROR / certificate expiredCertificate expired, agent endpoint exposed without TLS, or nginx reverse proxy mis-routed. We renew, re-route, and add auto-renewal monitoring.
Fixed 6+ timesDifferent error not in this list? Mention it on the discovery call — we'll tell you honestly if we can fix it in an hour.
Four simple steps from booking to a working install.
Tell us what's broken in plain English. We confirm we can fix it in an hour. If we can't, you don't pay anything — full stop.
Specialist joins, you screen-share your VPS, we diagnose live and fix the install. You stay in control of the keyboard the whole time.
We hand you a markdown runbook documenting exactly what we changed and why, plus the recording of the session so you can replay any step.
Anything regresses or breaks again in the next 7 days, we fix it free. After that, you've got the runbook — most customers never need us again.
Three paths to a working OpenClaw — pick the one that matches where you are right now.
| Dimension | DIY (Free) | Rescue ($149) | Full Setup ($499) |
|---|---|---|---|
| Best for | Learners with time | Stuck DIY install | Production-grade fresh install |
| Time investment (you) | 4–6 hrs | 60 min | 30 min |
| Time investment (us) | 0 | 1 hr | 2 hrs |
| Method | Free guide | Live screen-share fix | We do it for you |
| Security hardening | DIY (all 10 items) | Quick check, fix if broken | Full enterprise checklist |
| Skill curation | DIY | Light review | Full curated swarm |
| Integrations | DIY | Whatever's broken | All integrations wired |
| Support window | Community | 7 days | 14 days |
| Money-back guarantee | — | Yes — fix or refund | Yes — refund pre-kickoff |
Free 15-min discovery call first. If we can't fix your install in an hour, we'll quote our $499 full setup instead — you only pay once you agree.
OpenClaw Rescue is a fixed-fee 60-minute live screen-share where a Cognio Labs OpenClaw specialist diagnoses and fixes your broken DIY install. It covers the most common failures — gateway pairing errors, OOM crashes on small VPS, runaway token bills, OAuth misconfigurations, Docker permission issues, and SSL/TLS problems. The fee is $149 flat with a money-back guarantee if not fixed in 60 minutes. You also get a written runbook documenting the fix and 7 days of post-fix support.
You don't pay. Money-back guarantee — we eat the loss, not you. Across 30+ completed rescues, fewer than 5% have run over the 60-minute mark, and in those cases the fee was waived. If on the discovery call we determine the scope is too large for a 1-hour rescue (for example, a complete re-install with security hardening), we'll recommend our $499 OpenClaw Setup service instead — and you only pay once you agree.
No SSH keys, no passwords. We do everything via screen-share — you stay in control of your machine the entire session. We never SSH directly into your server unless you explicitly grant it, in writing, after the discovery call. You can pause, ask questions, or end the session anytime.
OpenClaw Rescue ($149) fixes a specific broken DIY install in 60 minutes — it's for people who've already tried and got stuck on one or two issues. OpenClaw Setup ($499) builds you a production-grade install from scratch in 2 hours, with full security hardening, a curated agent swarm, all integrations wired up, and 14 days of support. If you're starting from zero, go with the $499 Setup. If you're 80% there but stuck, the $149 Rescue is the right fit.
Same-day rescue slots are usually available within 4 hours of booking. Worst case is 24 hours from booking to fix. The 15-minute discovery call is always free and can typically be scheduled the same day — book that first, and we'll quote you the rescue timeline before any payment is taken.
Yes — Hermes Rescue is the same $149 flat fee with the same 60-minute promise. It covers the most common Hermes Agent deployment failures: model load errors, MCP server wiring, vLLM / llama.cpp / Ollama runtime issues, tool-use misconfigurations, and quantization mismatches. Mention Hermes when you book the discovery call.
Tell us on the discovery call. We've rescued OpenClaw on Ubuntu, Debian, Alpine, Synology DSM, and Windows (via WSL2). If the stack is too exotic for our experience, we'll tell you on the discovery call rather than charging you for a fix we can't deliver. Honest expectation-setting upfront is part of the service.
Book a free 15-minute discovery call. If we can fix it in an hour, you pay $149 — once we're done. If we can't, you don't pay anything.